本页用于申请删除 Plan Together / 一起做计划(海外版) 的应用账号及相关个人数据。 即使您已卸载 App,也可通过本页提交申请。开发者:杭州哈喽同学网络科技有限公司。
已安装 App 且已登录正式账号(非游客)时:打开「我的 → 删除账号」, 或「我的 → 账户信息 → 删除账号」,按提示确认即可。 游客账号请先绑定邮箱 / Google 后再删除。
一、站外申请删除(无需安装 App)
请使用您注册时使用的邮箱,向我们发送删除请求:
发送删除申请邮件
收件邮箱:
server@haloutongxue.com
邮件主题建议:Account deletion request - Plan Together
请在邮件正文中尽量提供:
- 用于登录的邮箱地址
- 登录方式(邮箱 / Google)
- 便于我们核验身份的其他信息(可选)
二、删除范围与时效
- 我们将删除您的应用账号及关联云端个人数据(计划、资料、同步数据等),而不是仅停用账号。
- 因安全、防欺诈或法律法规要求需留存的数据除外;留存规则见 隐私政策。
- 我们会在核实身份后尽快处理,通常在收到有效请求后 30 天内完成。
- 若您有生效中的订阅,删除账号不会自动取消商店订阅;请先在 Google Play / App Store 取消订阅。
三、联系我们
问题可发送至 server@haloutongxue.com, 或通过 App 内「意见反馈」联系。
Use this page to request deletion of your Plan Together (global edition) app account and associated personal data. You can submit a request even if you have uninstalled the app. Developer: Hangzhou Halou Tongxue Network Technology Co., Ltd.
If the app is installed and you are signed in with a registered (non-guest) account: go to Profile → Delete Account, or Profile → Account → Delete Account, then confirm. Guest users must first link email / Google.
1. Request deletion without the app
Email us from the address associated with your account:
Email deletion request
To:
server@haloutongxue.com
Suggested subject: Account deletion request - Plan Together
Please include:
- The email address used to sign in
- Sign-in method (email / Google)
- Any other details that help us verify ownership (optional)
2. What we delete and how long it takes
- We delete your app account and associated cloud personal data (plans, profile, synced content, etc.), not merely freeze the account.
- Data retained for security, fraud prevention, or legal compliance is described in our Privacy Policy.
- After we verify your request, we aim to complete deletion within 30 days.
- Active subscriptions are not canceled by account deletion. Cancel them in Google Play or the App Store first if needed.
3. Contact
Questions: server@haloutongxue.com or in-app Feedback.